Privacy Policy

1. Who we are

This Privacy Policy explains how Nidus Trading("we", "us", or "our") handles personal information collected through nidustrading.com and related quote, inquiry, and support channels.

Business address: Office No. 10, First Floor, Al-Falah Askaria Plaza, Committee Chowk, Rawalpindi, Pakistan
Email: info@nidustrading.com
Phone: 0349-0307920

2. Information we collect

We may collect:

• Contact and business details you submit — name, company, email, phone, city, and message content — via inquiry, quote list, contact, checkout, or account registration forms.
• Order and quote reference details needed to process and track requests.
• Technical and usage data such as IP address, browser type, device, pages visited, and approximate location — when analytics cookies are accepted.
• Communications you send us by email, phone, or WhatsApp.

3. How we use information

• To respond to quotations, inquiries, and support requests.
• To prepare commercial offers, confirm availability, and fulfill orders.
• To operate, secure, and improve our website and services.
• To measure site performance with analytics tools when you consent to analytics cookies.
• To meet legal, accounting, and tender-documentation obligations.

4. Cookies and analytics

We use essential cookies required for basic site operation (for example session and preference cookies). Google Analytics (GA4) loads only after you accept analytics cookies via our cookie banner. You can decline analytics; the site will still work for browsing and submitting quotes.

See also our cookie controls on first visit, and review Google's policies for how Google processes analytics data.

5. Sharing of information

We do not sell your personal information. We may share data with:

• Service providers who help us host the website, send email, or process analytics (only when enabled).
• Logistics or OEM partners when needed to fulfill a confirmed order or quotation.
• Authorities when required by applicable law.

6. Data retention

We keep inquiry, quote, and order records for as long as needed to provide our services, resolve disputes, and meet legal or commercial record-keeping requirements. Analytics data follows the retention settings of our analytics provider when analytics is enabled.

7. Security

We use reasonable technical and organizational measures to protect personal information. No method of transmission over the internet is fully secure; please avoid sending highly sensitive credentials through public forms.

8. Your choices

You may request access, correction, or deletion of personal information we hold about you, or withdraw analytics cookie consent, by contacting info@nidustrading.com. We may need to retain certain records for legal or transactional purposes.

9. Children

Our services are directed to business and professional buyers. We do not knowingly collect personal information from children.

10. Changes

We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the site after updates constitutes acceptance of the revised policy.

11. Contact

Questions about privacy: email info@nidustrading.com or call 0349-0307920. Visit our Contact page for the full office address.